Welcome to the Quantock Medical Centre

Flu Clinics!

We are running flu clinics on 29th September, 13th October and 10th November this year for Over 65s, Under 65s with Chronic illnesses and 2-4 year olds.  Contact reception to book your appointment.

New Defibrillator

Good News for the Village, we have now installed a heart defibrillator at the front of the building which is available to use in an emergency thanks to the  brilliant Fundraising efforts of Nigel Waterman and the Nether Stowey Football club (half funded by the FA), the electric skills of Glen Manchip and his team and the ongoing support and maintenance from the Quantock Medical Centre.

The Defibrillator is wired up to maintain the battery and is alarmed.  It is held in a specific casing which has no code but does need a bit of a tug to open it, (the alarm will go off when opened).  This Defib has been registered with the Emergency Services. The Defib is easy to use and has spoken instructions and the emergency services will talk anyone through the procedure.

The Medical Centre will be putting on it’s Annual free Resuscitation Training in February/March 2019 so look out for dates in the New Year.

In the photos:

Photo 1 L to R: Glen Manchip, Sue Monro, Helen Stacey, Loretta Bowditch, Marion Maddison, Helen Piper, Toni Fooks, Kate Lyness, Nigel Waterman, Delia Brandwood

Photo 2 L to R: Glen Manchip, Helen Stacey and Nigel Waterman

 

Logo

We have a new logo!  Our thanks goes to talented local artist Lucy Driver who designed this for us.  This logo will now start to appear on our all our publications and letters.  To see more of Lucy's work go to www.lucydriver.co.uk.

Missed Appointments

During the summer months we had 133 unattended booked appointments with our doctors and nurses which amounted to 33 hours of time that could have been spent on patients who really needed our care.  Please make sure that you attend your appointment or cancel it in advance so that the time can be offered to other patients.  Missed appointments cost the Practice £12,000 a year.

We are open 8.00 am – 6.30pm Monday to Friday and we are open on Saturdays 8.30am – 10.00am.

Evening and Weekend Appointments at GP Surgeries

You can now access routine appointments in the evening and at the weekend if you are registered with a Somerset GP.

Local Practices in the Bridgwater Bay Area are working together to deliver improved access to routine GP appointments Monday – Friday 6.30pm – 8pm and weekends (Taunton Road Medical Centre, East Quay Medical Centre, Cranleigh Gardens, Somerset Bridge, Redgate Medical Centre,Victoria Park Medical Centre, Cannington Health Centre, Polden Meadows Health Centre. To book an evening or weekend appointment please contact the Practice during normal opening times and we will be able to advise on where an appointment will be available to suit your needs. You will be advised on where to attend and your appointment time. If you require a Saturday appointment you can book this in advance during normal opening times or on the day if you call between 8.30am and 9.30am. Health staff at these appointments will have access to your medical records (only if you consent for your records to be shared) and will be able to provide you with the same high standard of care as you would expect during normal opening times.

Please note we are not open on Bank Holidays.

All patients at our practice are registered with their own GP, if you are unsure of which GP you are registered with, or wish to change your allocated GP please contact reception.

Appointment times to see the Doctor are 9.00am – 10.30am and 4pm – 5.30pm Monday to Friday and 8.30am – 10.00am on Saturday.

To see a doctor or nurse please telephone us or come into the surgery to book an appointment.

Please note we are unable to dispense to patients who live within one mile of a local pharmacy.

Online Patient Services

Patient Access is a website that enables you to view some information that the Practice holds about you easily and quickly using your personal computer or mobile device via the internet. This information is encrypted and sent securely from the Practice to you to keep it secure.

We can now offer On line patient access for the following services:
Updating your Contact Details
Booking appointments: there is one on-line patient access bookable slot per GP clinic
Ordering your Repeat Prescriptions: order your repeat prescriptions online and they will be ready for collection within 2 working days. We can not issue ‘acute’ tems e.g. medication prescribed as a one off course of treatment or medications which are taken infrequently.
Access to your Coded Medical Records: If you are over 16 years of age you can access limited information from your medical record (with your Doctors agreement). You will be able to see basic coded details from your record regarding allergies, medication, immunisations, test results. You will not be able to see consultation notes or documents at present.

How to Request On-line Patient Access
You will need to complete an On-Line Patient Access Request form and return this to the Medical Centre with photo identification. You will then receive a PIN Number and Access Registration information.