Wow – we came 1st in the National Patient Survey, so we would like to thank all our patients that completed and returned those questionnaires they received. We were Ranked 10 out of 6402 surgeries in England. Of course there are no real prizes for this kind of thing – but it is very heartening to hear that we are doing the right things, and that we are appreciated. Thank you for your kind comments we really appreciate them.
99% Patients said their overall experience of the surgery is good
97% said their GP treated them with care and concern
95% said their GP listened to them
96% were satisfied with their appointment days and times offered
97% felt they had a good experience the last time they made an appointment
97% think the receptionists are helpful
Helen Stacey
Practice Manager
